william_Cashman94
May 15, 2026
"Good Tickets Are Always Gone"
Every time I check, the decent tickets are already unavailable. I kind of expected it at this point, and sure enough, it keeps happening. Feels like the good ones are always gone before I even get a chance.
"Support took longer than expected"
I ran into an issue with my ticket and reached out to support, but it took quite a while to get a response. By the time they got back to me, there wasn’t really enough time left to resolve anything. I understand things can get busy, but it was still frustrating when I needed help quickly. I’m not sure I’d use them again unless their response time improves.
debbiefielding2601
May 12, 2026
"Booking was easy, but the refund process felt unfair"
I bought tickets through platinumlist.net, and when the event details changed, I had to request a refund. To be fair, the booking part was simple enough, but once I needed my money back, everything became frustrating. The refund process wasn’t explained clearly, and I kept getting the same generic replies instead of someone properly looking into my case. I had to follow up several times just to understand what was going on, which didn’t feel very fair as a customer. I get that refunds can take time, but people deserve clear updates and a reasonable process. Based on this experience, I probably wouldn’t use them again if there’s any chance my plans could change.
hello_ava664
May 10, 2026
"Super easy booking, just one small hiccup"
I used the platinumlist app to book concert tickets last week i was relieved by how quick it was. The app opened fast, I found the event without getting annoyed or lost, and the payment went through smoothly. I even got a little excited when the tickets popped up in the app right away. The only thing that slightly bugged me was the seat map, I wish zooming in and out was a bit easier. But overall, I was really happy with the experience and would definitely use it again.
"Really disappointing support experience"
I had a problem with my ticket and ended up filing a complaint, but the way it was handled was really disappointing. The replies I got felt generic, like they were just copying and pasting basic responses, and nothing was actually resolved. It felt like no one had properly read what I was trying to explain. In the end, I spent a lot of time going back and forth, still lost my money, and walked away feeling frustrated and let down. I wouldn’t use them again.
JoanHardin_24
May 07, 2026
"Refund Took Longer Than Expected"
So... the refund did come through eventually, but it took longer than I was hoping. It was a bit frustrating having to wait, though I’m glad it finally got sorted.
"Felt more frustrating than it should have"
I tried booking tickets on Platinum List and it was way more annoying than I expected. At first it looked like it would be quick and straightforward, but once I got into it, the pages were loading slowly, the payment step was confusing, and I had to re-enter the same details again. It kind of gave me that bait-and-switch feeling, like the site makes it seem simple upfront but then the actual checkout is a hassle. For something as basic as buying a ticket, it took too long and I nearly gave up. They really need to make the whole process smoother.
"Got in eventually, but others seemed way less stressed"
My e-ticket did work in the end, but it showed up later than I expected, so I was constantly refreshing my email and getting stressed. I noticed other people around me seemed to have their tickets ready and were moving through much faster, which made it feel even more frustrating. It scanned fine once I finally had it, but the whole process wasn’t exactly relaxing. I’d be a bit nervous using it again.
chadheppler1098
March 31, 2026
"Not much help"
I didn’t get much out of it. A few bits here and there, but nothing really useful. I was expecting more details, maybe some actual guidance. Just felt kind of empty.
"Not really worth it"
I don’t think this are worth the money. I expected a lot better for the price, but it just didn’t feel like it delivered.
"Voucher code didn’t work"
so... I tried booking tickets on platinumlist using a voucher code that was still showing as active, but it kept coming up as invalid. I checked the spelling, dates, pretty much everything, and it still wouldn’t work. Support only sent basic replies and didn’t really fix anything. In the end I had to pay full price because the event was almost sold out. Frustrating, and I probably won’t bother using their codes again.
nicholas_Sheridan04
March 21, 2026
"I booked concert tickets through platinumlist it went…"
I booked concert tickets through platinumlist it went smoother than I expected. I don’t usually like trying new ticket sites unless I have a good reason, but the seats and prices were laid out clearly, so I felt like it made sense to go ahead with it. The site was easy to get around, payment was quick, and the tickets showed up in my account right away, which was a relief. No weird steps or confusing stuff, and that’s really all I was hoping for. I’d use it again for another event
arthur1989
March 15, 2026
"Booking was straightforward and my tickets…"
Booking was straightforward and my tickets came through without any issues, so that part was fine. But I got annoyed at checkout because the price looked decent at first, then suddenly jumped with all the service fees. On top of that, I had to wait in a queue longer than I expected, which made the whole thing feel more frustrating. I’d probably use it again if I really needed to, but it wouldn’t be my first choice.
Barb_moore73
March 07, 2026
"QR code scanning was frustrating"
In my experience, the ticket QR code took way too long to scan. It felt a bit frustrating standing there waiting, especially when I expected it to be quick and simple
reta_Burel79
February 28, 2026
"I used this at the last minute and…"
I used this at the last minute and, to be fair, it did get the job done. That said, it felt a bit risky the whole time, and I wouldn’t want to be in a situation where I had to count on it without a backup plan. Common sense says it’s fine if you’re in a pinch, but I’d plan ahead next time
geraldinehale7140
February 24, 2026
"My account works okay most of…"
My account works okay most of the time, no big issues there. But when I tried changing some details, it wasn’t super clear what I was supposed to do. Support did help me out in the end, it just took a bit longer than I thought it would.
hello_irene485
February 21, 2026
"Long wait and no confidence after paying"
I felt like I was waiting forever, and the staff at the gate seemed confused about what was going on. after I’d already paid, I started to feel a bit uneasy and didn’t really trust that things were being handled properly...
wayne.Dennis
February 21, 2026
"Started Off Patient, Ended Up Frustrated"
At first I was trying to be understanding, like okay, maybe they’re just busy. But then I kept having to chase for updates, and the replies would come way too late. After a while it felt like nobody had a clue what was going on. I went from being patient to seriously annoyed fast. Not a great experience
nelson.Partlow
February 10, 2026
"Fees showed up too late"
I used Platinum List to book tickets the other night while I was half-watching TV and drinking coffee, and the site itself worked fine. The annoying part was that the price I saw at first wasn’t what I ended up paying. A bunch of extra fees only appeared near the end of checkout, which felt a bit misleading. I don’t mind paying fees if they’re part of the deal, but I’d rather see the real total upfront instead of getting surprised right before payment.
MarieAraujo
February 09, 2026
"No Support in My Language"
I tried getting help, but there was no one available who could support me in my language. I kept getting passed around, and it felt like nobody wanted to take ownership of the issue. Frustrating when you just need a simple answer and can’t get clear help.